Difficult conversations : how to discuss what matters most /

"The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a clien...

Disgrifiad llawn

Wedi'i Gadw mewn:

Manylion Llyfryddiaeth
Prif Awduron:	Stone, Douglas, 1958- (Awdur), Patton, Bruce (Awdur), Heen, Sheila (Awdur)
Fformat:	Llyfr
Iaith:	Saesneg
Cyhoeddwyd:	New York : Penguin Books, 2023.
Rhifyn:	Revised edition.
Pynciau:	Interpersonal communication. Interpersonal communication > Case studies.

Eitemau Tebyg

Supercommunicators : how to unlock the secret language of connection /
gan: Duhigg, Charles
Cyhoeddwyd: (2024)

Effective Communication (Essential Managers) /
Cyhoeddwyd: (2022)

The art of body talk : how to decode gestures, mannerisms, and other non-verbal messages /
gan: Hartley, Gregory, et al.
Cyhoeddwyd: (2017)

The teen's guide to social skills : practical advice for building empathy, self-esteem, & confidence /
gan: Fitzsimons, Kate
Cyhoeddwyd: (2021)

Surrounded by narcissists, or, How to stop other people's egos ruining your life /
gan: Erikson, Thomas, 1965-
Cyhoeddwyd: (2022)

Surrounded by narcissists, or, How to stop other people's egos ruining your life /
gan: Erikson, Thomas, 1965-
Cyhoeddwyd: (2022)

Conflicted : why arguments are tearing us apart and how they can bring us together /
gan: Leslie, Ian, 1972-
Cyhoeddwyd: (2021)

Surrounded by energy vampires : how to slay the time, joy, and soul suckers in your life /
gan: Erikson, Thomas, 1965-
Cyhoeddwyd: (2023)

The 21 indispensable qualities of a leader : becoming the person others will want to follow /
gan: Maxwell, John C.
Cyhoeddwyd: (1999)

What every BODY is saying : an ex-FBI agent's guide to speed reading people /
gan: Navarro, Joe, 1953-
Cyhoeddwyd: (2008)

The dictionary of body language : a field guide to human behaviour /
gan: Navarro, Joe, 1953-
Cyhoeddwyd: (2018)

Surrounded by idiots : the four types of human behavior and how to effectively communicate with each in business (and in life) /
gan: Erikson, Thomas, 1965-
Cyhoeddwyd: (2019)

Surrounded by idiots : the four types of human behavior and how to effectively communicate with each in business (and in life) /
gan: Erikson, Thomas, 1965-
Cyhoeddwyd: (2019)

Leadership is language : The hidden power of what you say - and what you don't
gan: Marquet, L. David
Cyhoeddwyd: (2020)

Just after sunset /
gan: King, Stephen, 1947-
Cyhoeddwyd: (2008)

Intercultural acting and performer training /
Cyhoeddwyd: (2019)

LAMDA Communication Graded Examinations Syllabus : With effect from 1 August 2019
Cyhoeddwyd: (2019)

How to be an adult in relationships : the five keys to mindful loving /
gan: Richo, David, 1940-
Cyhoeddwyd: (2021)

LAMDA Speaking Matters : A Practical Guide to Speaking in Public
Cyhoeddwyd: (2019)

Communication research : asking questions, finding answers /
gan: Keyton, Joann
Cyhoeddwyd: (2018)

Digital tools for academic branding and self-promotion /
Cyhoeddwyd: (2017)

Fragment d'une analyse /
gan: Winnicott, D. W. (Donald Woods), 1896-1971
Cyhoeddwyd: (1975)

The voice book : for everyone who wants to make the most of their voice /
gan: McCallion, Michael
Cyhoeddwyd: (1998)

The culture map : decoding how people think, lead, and get things done across cultures /
gan: Meyer, Erin
Cyhoeddwyd: (2015)

The rules of people : a personal code for getting the best from everyone /
gan: Templar, Richard, 1950-2006
Cyhoeddwyd: (2022)

How to control your anxiety before it controls you /
gan: Ellis, Albert, 1913-2007
Cyhoeddwyd: (2016)

Clear Speech: Practical Speech Correction and Voice Improvement
gan: Morrison, Malcolm
Cyhoeddwyd: (2009)

Social intelligence : the new science of human relationships /
gan: Goleman, Daniel

Leadership (Essential Managers) /
Cyhoeddwyd: (2021)

Games people play : the psychology of human relationships /
gan: Berne, Eric
Cyhoeddwyd: (2010)

The history of voice pedagogy : multidisciplinary reflections on training /
Cyhoeddwyd: (2020)

Awakenings /
gan: Sacks, Oliver, 1933-2015
Cyhoeddwyd: (1990)

Constellations /
gan: Payne, Nick
Cyhoeddwyd: (2014)

The arts as witness in multifaith contexts /
Cyhoeddwyd: (2019)

Encounterism : the neglected joys of being in person /
gan: Field, Andy (Artist)
Cyhoeddwyd: (2023)

Social intelligence : the new science of human relationships /
gan: Goleman, Daniel
Cyhoeddwyd: (2007)

Actually /
gan: Ziegler, Anna
Cyhoeddwyd: (2017)

Talking to strangers : what we should know about the people we don't know /
gan: Gladwell, Malcolm, 1963-
Cyhoeddwyd: (2020)

Leadership : theory and practice /
gan: Northouse, Peter G.
Cyhoeddwyd: (2022)

Audience engagement and the role of arts talk in the digital era /
gan: Conner, Lynne
Cyhoeddwyd: (2013)