The practical guide to achieving customer satisfaction in events and hotels /

"The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels. This book is ideal for students of...

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Xehetasun bibliografikoak
Egile Nagusiak:	Berners, Philip (Egilea), Martin, Adrian (Egilea)
Formatua:	Liburua
Hizkuntza:	ingelesa
Argitaratua:	London ; New York : Routledge, 2023.
Saila:	Practical guide events hotel management
Gaiak:	Hospitality industry > Customer services. Hotel management. Special events > Management.

Antzeko izenburuak

Events management /
nork: Bowdin, G. A. J.
Argitaratua: (2023)

Event management for dummies /
nork: Capell, Laura
Argitaratua: (2013)

Event management for the tourism and hospitality industries /
nork: Kolb, Bonita M.
Argitaratua: (2022)

Sustainable event management : a practical guide /
nork: Jones, Meegan
Argitaratua: (2018)

Event marketing in the context of higher education marketing and digital environments /
nork: Neus, Florian
Argitaratua: (2020)

Achieving High Performance (Essential Managers) /
Argitaratua: (2022)

London suite : a comedy /
nork: Simon, Neil
Argitaratua: (1996)

Video projection 101 : the pre-production and execution strategies of a video projectionist /
nork: Harrod, Clem
Argitaratua: (2022)

Event design II : wedding, activity, catwal, exhibition /
Argitaratua: (2018)

Event design II : wedding, activity, catwal, exhibition /
Argitaratua: (2018)

Many different kinds of love : a story of life, death and the NHS /
nork: Rosen, Michael, 1946-
Argitaratua: (2021)

Human resource practice /
nork: Martin, Malcolm, et al.
Argitaratua: (2021)

Stage management and theatre administration /
nork: Menear, Pauline
Argitaratua: (1988)

Music as care : artistry in the hospital environment /
nork: Hoover, Sarah Adams
Argitaratua: (2023)

The life & death of Mozart /
nork: Levey, Michael
Argitaratua: (1995)

Project planning for the stage : tools and techniques for managing extraordinary performances /
nork: Dionne, Rich
Argitaratua: (2018)

Joe Penhall Blue/orange
nork: Penhall, Joe
Argitaratua: (2016)

How to run a theatre a witty, practical and fun guide to arts management /
nork: Volz, Jim, 1953-
Argitaratua: (2010)

Amadeus /
nork: Shaffer, Peter, 1926-2016
Argitaratua: (2006)

Hyperfocus : how to work less to achieve more /
nork: Bailey, Chris, 1989-
Argitaratua: (2019)

Managing People (Essential Managers) /
Argitaratua: (2021)

Queen of fashion : what Marie Antoinette wore to the Revolution /
nork: Weber, Caroline, 1969-
Argitaratua: (2007)

Health and safety : risk management /
nork: Boyle, Tony (Health and safety consultant)
Argitaratua: (2019)

The new one minute manager : based on the all-time #1 bestseller on managing your work and life /
nork: Blanchard, Kenneth H., et al.
Argitaratua: (2015)

Mozart : a life /
nork: Johnson, Paul, 1928-
Argitaratua: (2014)

The Routledge companion to arts management /
Argitaratua: (2021)

Successful time management : how to be organized, productive and get things done /
nork: Forsyth, Patrick
Argitaratua: (2022)

Leadership is language : The hidden power of what you say - and what you don't
nork: Marquet, L. David
Argitaratua: (2020)

Starting a theatre company : how to become a theatre maker and create your own work /
nork: Falconer, Karl
Argitaratua: (2023)

Starting a theatre company : how to become a theatre maker and create your own work /
nork: Falconer, Karl
Argitaratua: (2023)

Introduction to the art of stage management : a practical guide to working in the theatre and beyond /
nork: Vitale, Michael (Production manager)
Argitaratua: (2019)

Basics : a beginner's guide to stage management /
nork: Coleman, Peter, 1948-
Argitaratua: (2007)

Stage management /
nork: Stern, Lawrence, 1935-, et al.
Argitaratua: (2017)

Stage manager : the professional experience refreshed /
nork: Fazio, Larry, 1939-
Argitaratua: (2017)

Essentials of stage management /
nork: Maccoy, Peter
Argitaratua: (2004)

Theatre management : arts leadership for the 21st century /
nork: Rhine, Anthony
Argitaratua: (2018)

Stage management theory as a guide to practice : cultivating a creative approach /
nork: Porter, Lisa, et al.
Argitaratua: (2020)

Essentials of stage management /
nork: Maccoy, Peter
Argitaratua: (2017)

The stage manager's toolkit : templates and communication techniques to guide your theatre production from first meeting to final performance /
nork: Kincman, Laurie
Argitaratua: (2021)

The back stage guide to stage management /
nork: Kelly, Thomas A., 1944-
Argitaratua: (1999)