The practical guide to achieving customer satisfaction in events and hotels /

"The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels. This book is ideal for students of...

Πλήρης περιγραφή

Αποθηκεύτηκε σε:

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριοι συγγραφείς:	Berners, Philip (Συγγραφέας), Martin, Adrian (Συγγραφέας)
Μορφή:	Βιβλίο
Γλώσσα:	Αγγλικά
Έκδοση:	London ; New York : Routledge, 2023.
Σειρά:	Practical guide events hotel management
Θέματα:	Hospitality industry > Customer services. Hotel management. Special events > Management.

Παρόμοια τεκμήρια

Events management /
από: Bowdin, G. A. J.
Έκδοση: (2023)

Event management for dummies /
από: Capell, Laura
Έκδοση: (2013)

Event management for the tourism and hospitality industries /
από: Kolb, Bonita M.
Έκδοση: (2022)

Sustainable event management : a practical guide /
από: Jones, Meegan
Έκδοση: (2018)

Event marketing in the context of higher education marketing and digital environments /
από: Neus, Florian
Έκδοση: (2020)

Achieving High Performance (Essential Managers) /
Έκδοση: (2022)

London suite : a comedy /
από: Simon, Neil
Έκδοση: (1996)

Video projection 101 : the pre-production and execution strategies of a video projectionist /
από: Harrod, Clem
Έκδοση: (2022)

Event design II : wedding, activity, catwal, exhibition /
Έκδοση: (2018)

Event design II : wedding, activity, catwal, exhibition /
Έκδοση: (2018)

Many different kinds of love : a story of life, death and the NHS /
από: Rosen, Michael, 1946-
Έκδοση: (2021)

Human resource practice /
από: Martin, Malcolm, κ.ά.
Έκδοση: (2021)

Stage management and theatre administration /
από: Menear, Pauline
Έκδοση: (1988)

Music as care : artistry in the hospital environment /
από: Hoover, Sarah Adams
Έκδοση: (2023)

The life & death of Mozart /
από: Levey, Michael
Έκδοση: (1995)

Project planning for the stage : tools and techniques for managing extraordinary performances /
από: Dionne, Rich
Έκδοση: (2018)

Joe Penhall Blue/orange
από: Penhall, Joe
Έκδοση: (2016)

How to run a theatre a witty, practical and fun guide to arts management /
από: Volz, Jim, 1953-
Έκδοση: (2010)

Amadeus /
από: Shaffer, Peter, 1926-2016
Έκδοση: (2006)

Hyperfocus : how to work less to achieve more /
από: Bailey, Chris, 1989-
Έκδοση: (2019)

Managing People (Essential Managers) /
Έκδοση: (2021)

Queen of fashion : what Marie Antoinette wore to the Revolution /
από: Weber, Caroline, 1969-
Έκδοση: (2007)

Health and safety : risk management /
από: Boyle, Tony (Health and safety consultant)
Έκδοση: (2019)

The new one minute manager : based on the all-time #1 bestseller on managing your work and life /
από: Blanchard, Kenneth H., κ.ά.
Έκδοση: (2015)

Mozart : a life /
από: Johnson, Paul, 1928-
Έκδοση: (2014)

The Routledge companion to arts management /
Έκδοση: (2021)

Successful time management : how to be organized, productive and get things done /
από: Forsyth, Patrick
Έκδοση: (2022)

Leadership is language : The hidden power of what you say - and what you don't
από: Marquet, L. David
Έκδοση: (2020)

Starting a theatre company : how to become a theatre maker and create your own work /
από: Falconer, Karl
Έκδοση: (2023)

Starting a theatre company : how to become a theatre maker and create your own work /
από: Falconer, Karl
Έκδοση: (2023)

Introduction to the art of stage management : a practical guide to working in the theatre and beyond /
από: Vitale, Michael (Production manager)
Έκδοση: (2019)

Basics : a beginner's guide to stage management /
από: Coleman, Peter, 1948-
Έκδοση: (2007)

Stage management /
από: Stern, Lawrence, 1935-, κ.ά.
Έκδοση: (2017)

Stage manager : the professional experience refreshed /
από: Fazio, Larry, 1939-
Έκδοση: (2017)

Essentials of stage management /
από: Maccoy, Peter
Έκδοση: (2004)

Theatre management : arts leadership for the 21st century /
από: Rhine, Anthony
Έκδοση: (2018)

Stage management theory as a guide to practice : cultivating a creative approach /
από: Porter, Lisa, κ.ά.
Έκδοση: (2020)

Essentials of stage management /
από: Maccoy, Peter
Έκδοση: (2017)

The stage manager's toolkit : templates and communication techniques to guide your theatre production from first meeting to final performance /
από: Kincman, Laurie
Έκδοση: (2021)

The back stage guide to stage management /
από: Kelly, Thomas A., 1944-
Έκδοση: (1999)