The practical guide to achieving customer satisfaction in events and hotels /

"The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels. This book is ideal for students of...

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Détails bibliographiques
Auteurs principaux: Berners, Philip (Auteur), Martin, Adrian (Auteur)
Format: Livre
Langue:anglais
Publié: London ; New York : Routledge, 2023.
Collection:Practical guide events hotel management
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SPAA Library: On Shelves

Informations d'exemplaires de SPAA Library: On Shelves
Cote: TX911.3.C8 B47 2023
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