Youtility : why smart marketing is about help not hype /

"The difference between helping and selling is just two letters If you're wondering how to make your products seem more exciting online, you're asking the wrong question. You're not competing for attention only against other similar products. You're competing against your cu...

Mô tả đầy đủ

Đã lưu trong:
Chi tiết về thư mục
Tác giả chính: Baer, Jay, 1969-
Định dạng: Sách
Ngôn ngữ:Tiếng Anh
Được phát hành: New York, New York : Portfolio/Penguin, [2013]
Những chủ đề:
Truy cập trực tuyến:Cover image
Mục lục:
  • Part I. Turning marketing upside down : Top-of-mind awareness
  • Frame-of-mind awareness
  • Friend-of-mine awareness
  • Part II. The three facets of youtility
  • Self-serve information
  • Radical transparency
  • Real-time relevancy
  • Part III. Six blueprints to create youtility : Identify customer needs
  • Map customer needs to useful marketing
  • Market your marketing
  • Insource youtility
  • Make youtility a process, not a project
  • Keeping score
  • Youtility: an easy reference guide.