Leadership is language : The hidden power of what you say - and what you don't

Your words matter more than you think. Most of us use the language we inherited from a time when workers worked with their hands and managers worked with their heads. Today, your people do much more than simply follow orders. They contribute to performance and solve problems, and it's time we u...

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Détails bibliographiques
Auteur principal: Marquet, L. David
Format: Livre
Langue:anglais
Publié: [London] : Penguin Business, 2020
Sujets:
Table des matières:
  • Chapter 1 Losing El Faro
  • Chapter 2 The New Playbook
  • Chapter 3 Exiting Redwork: Control the Clock
  • Chapter 4 Into the Bluework: Collaborate
  • Chapter 5 Leaving Bluework Behind: Commit
  • Chapter 6 The End of Redwork: Complete
  • Chapter 7 Completing the Cycle: Improve
  • Chapter 8 The Enabling Play: Connect
  • Chapter 9 Applying the Redwork-Bluework Principles in Workplace Situations
  • Chapter 10 The Red-Blue Operating System
  • Chapter 11 Saving El Faro