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Surrounded by idiots : the four types of human behavior and how to effectively communicate with each in business (and in life) /

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An international bestseller that has sold more than a million copies worldwide, Surrounded by Idiots shares a simple, revolutionary method of understanding the people around you that will change how you interact with everyone from your coworkers to your spouse. Author Thomas Erikson explains that th...

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Bibliographic Details
Main Author: Erikson, Thomas, 1965- (Author)
Other Authors: Pender, Martin (Translator), Bradbury, Rod (Translator)
Format: Book
Language:English
Swedish
Published: New York : St. Martin's Essentials, [2019]
Edition:First edition.
Subjects:
Communication > Social aspects.
Communication > Psychological aspects.
Communicative competence.
Communication in organizations.
Communication > Aspect psychologique.
Communication dans les organisations.
Communication.
Informational works.
Documents d'information.
Table of Contents:
  • Foreword / by David Bonnstetter
  • Introduction: The man who was surrounded by idiots
  • Communication happens on the listener's terms
  • Why are we the way we are?
  • An introduction to the system
  • Red behavior: how to recognize a real alpha and avoid getting in his way
  • Yellow behavior: how to recognize someone whose head is in the clouds and get him back to reality again
  • Green behavior: why change is so difficult and how to get around it
  • Blue behavior: in pursuit of perfection
  • No one is completely perfect: strengths and weaknesses
  • Learning new things: how to use what you've learned
  • Body language: why how you move matters: how do you really look?
  • A real-life example: the company party - how to understand everyone you meet
  • Adaptation: how to handle idiots (i.e., everyone who isn't like you)
  • How to deliver really bad news: the challenge of speaking your mind
  • Who gets along and why it works: group dynamics at their finest
  • Written communication: how to evaluate someone when you can't meet in person
  • What makes us as mad as hell?: temperament can reveal everything about a person
  • Stress factors and energy thieves: what is stress?
  • A short reflection through history: people have always been like this
  • Voices from real life
  • A quick little quiz to see what you've learned
  • A final example from everyday life: perhaps the most enlightening team project in the history of the world.

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