Difficult conversations : how to discuss what matters most /
"The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a clien...
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Main Authors: | , , |
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格式: | 圖書 |
語言: | 英语 |
出版: |
New York :
Penguin Books,
2023.
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版: | Revised edition. |
主題: |
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