Stone, D., Patton, B., & Heen, S. (2023). Difficult conversations: How to discuss what matters most (Revised edition.). Penguin Books.
芝加哥风格引文Stone, Douglas, Bruce Patton, 与 Sheila Heen. Difficult Conversations: How to Discuss What Matters Most. Revised edition. New York: Penguin Books, 2023.
MLA引文Stone, Douglas, et al. Difficult Conversations: How to Discuss What Matters Most. Revised edition. Penguin Books, 2023.
警告：这些引文格式不一定是100％准确.