Stone, D., Patton, B., & Heen, S. (2023). Difficult conversations: How to discuss what matters most (Revised edition.). Penguin Books.
Chicago-referens (17:e uppl.)Stone, Douglas, Bruce Patton, och Sheila Heen. Difficult Conversations: How to Discuss What Matters Most. Revised edition. New York: Penguin Books, 2023.
MLA-referens (9:e uppl.)Stone, Douglas, et al. Difficult Conversations: How to Discuss What Matters Most. Revised edition. Penguin Books, 2023.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.