The practical guide to achieving customer satisfaction in events and hotels /

"The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels. This book is ideal for students of...

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Detalhes bibliográficos
Main Authors: Berners, Philip (Author), Martin, Adrian (Author)
Formato: Livro
Idioma:inglês
Publicado em: London ; New York : Routledge, 2023.
Colecção:Practical guide events hotel management
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