The practical guide to achieving customer satisfaction in events and hotels /
"The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels. This book is ideal for students of...
Shranjeno v:
Main Authors: | Berners, Philip (Author), Martin, Adrian (Author) |
---|---|
Format: | Knjiga |
Jezik: | angleščina |
Izdano: |
London ; New York :
Routledge,
2023.
|
Serija: | Practical guide events hotel management
|
Teme: |
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