The practical guide to achieving customer satisfaction in events and hotels /

"The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels. This book is ideal for students of...

সম্পূর্ণ বিবরণ

সংরক্ষণ করুন:
গ্রন্থ-পঞ্জীর বিবরন
প্রধান লেখক: Berners, Philip (Author), Martin, Adrian (Author)
বিন্যাস: গ্রন্থ
ভাষা:ইংরেজি
প্রকাশিত: London ; New York : Routledge, 2023.
মালা:Practical guide events hotel management
বিষয়গুলি:
বিবরন
সংক্ষিপ্ত:"The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels. This book is ideal for students of the management of events, hotels, hospitality or tourism, to be used as a practical resource alongside existing theoretical textbooks. It is also an essential tool for anybody working in the customer-facing industries"--
দৈহিক বর্ননা:xiii, 179 pages : illustrations ; 25 cm.
গ্রন্থ-পঞ্জী:Includes bibliographical references and index.
আইসবিএন:9780367723873
9780367723859