Citação norma APA

Berners, P., & Martin, A. (2023). The practical guide to achieving customer satisfaction in events and hotels. Routledge.

Citação norma Chicago

Berners, Philip, and Adrian Martin. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels. London ; New York: Routledge, 2023.

Citação norma MLA

Berners, Philip, and Adrian Martin. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels. Routledge, 2023.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.