APA (7e ed.) Bronvermelding

Berners, P., & Martin, A. (2023). The practical guide to achieving customer satisfaction in events and hotels. Routledge.

Chicago (17e ed.) Bronvermelding

Berners, Philip, en Adrian Martin. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels. London ; New York: Routledge, 2023.

MLA (9e ed.) Bronvermelding

Berners, Philip, en Adrian Martin. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels. Routledge, 2023.