Citazione Stile APA (7a Edizione)

Berners, P., & Martin, A. (2023). The practical guide to achieving customer satisfaction in events and hotels. Routledge.

Citazione stile Chigago Style (17a edizione)

Berners, Philip, e Adrian Martin. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels. London ; New York: Routledge, 2023.

Citatione MLA (9a ed.)

Berners, Philip, e Adrian Martin. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels. Routledge, 2023.