APA način citiranja (7. izdanje)

Berners, P., & Martin, A. (2023). The practical guide to achieving customer satisfaction in events and hotels. Routledge.

Čikaški stil citiranja (17. izdanje)

Berners, Philip, i Adrian Martin. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels. London ; New York: Routledge, 2023.

MLA način citiranja (9. izdanje)

Berners, Philip, i Adrian Martin. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels. Routledge, 2023.