Berners, P., & Martin, A. (2023). The practical guide to achieving customer satisfaction in events and hotels. Routledge.
Citación estilo ChicagoBerners, Philip, and Adrian Martin. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels. London ; New York: Routledge, 2023.
Cita MLABerners, Philip, and Adrian Martin. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels. Routledge, 2023.
Warning: These citations may not always be 100% accurate.