Berners, P., & Martin, A. (2023). The practical guide to achieving customer satisfaction in events and hotels. Routledge.
Style de citation Chicago (17e éd.)Berners, Philip, et Adrian Martin. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels. London ; New York: Routledge, 2023.
Style de citation MLA (9e éd.)Berners, Philip, et Adrian Martin. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels. Routledge, 2023.
Attention : ces citations peuvent ne pas être correctes à 100%.