APA (7th ed.) Zitazioa

Berners, P., & Martin, A. (2023). The practical guide to achieving customer satisfaction in events and hotels. Routledge.

Chicago Style (17th ed.) Zitazioa

Berners, Philip, eta Adrian Martin. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels. London ; New York: Routledge, 2023.

MLA (9th ed.) Zitazioa

Berners, Philip, eta Adrian Martin. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels. Routledge, 2023.