APA (7th ed.) Citation

Berners, P., & Martin, A. (2023). The practical guide to achieving customer satisfaction in events and hotels. Routledge.

Chicago Style (17th ed.) Citation

Berners, Philip, and Adrian Martin. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels. London ; New York: Routledge, 2023.

MLA (9th ed.) Citation

Berners, Philip, and Adrian Martin. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels. Routledge, 2023.