Surrounded by idiots : the four types of human behavior and how to effectively communicate with each in business (and in life) /
An international bestseller that has sold more than a million copies worldwide, Surrounded by Idiots shares a simple, revolutionary method of understanding the people around you that will change how you interact with everyone from your coworkers to your spouse. Author Thomas Erikson explains that th...
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| Auteur principal: | |
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| Autres auteurs: | , |
| Format: | Livre |
| Langue: | anglais suédois |
| Publié: |
New York :
St. Martin's Essentials,
[2019]
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| Édition: | First edition. |
| Sujets: |
Table des matières:
- Foreword / by David Bonnstetter
- Introduction: The man who was surrounded by idiots
- Communication happens on the listener's terms
- Why are we the way we are?
- An introduction to the system
- Red behavior: how to recognize a real alpha and avoid getting in his way
- Yellow behavior: how to recognize someone whose head is in the clouds and get him back to reality again
- Green behavior: why change is so difficult and how to get around it
- Blue behavior: in pursuit of perfection
- No one is completely perfect: strengths and weaknesses
- Learning new things: how to use what you've learned
- Body language: why how you move matters: how do you really look?
- A real-life example: the company party - how to understand everyone you meet
- Adaptation: how to handle idiots (i.e., everyone who isn't like you)
- How to deliver really bad news: the challenge of speaking your mind
- Who gets along and why it works: group dynamics at their finest
- Written communication: how to evaluate someone when you can't meet in person
- What makes us as mad as hell?: temperament can reveal everything about a person
- Stress factors and energy thieves: what is stress?
- A short reflection through history: people have always been like this
- Voices from real life
- A quick little quiz to see what you've learned
- A final example from everyday life: perhaps the most enlightening team project in the history of the world.